Frequently Asked Questions
Everything you need to know about your Thrivley experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products sustainably sourced?
Yes, at Thrivley, we prioritize ethical sourcing and collaborate with suppliers who adhere to fair labor practices and environmental sustainability standards.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer bulk or wholesale discounts?
We do! If you are looking to purchase in large quantities for a business or event, please contact our support team to discuss custom pricing options.